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Customer Services Representative (CSR) in Orient Group Of Companies

October 7th, 2009 Leave a comment Go to comments

We are seeking energetic male/female candidates, for Customer Services Department of OGC who have CSR experience. Selected candidates will be required to communicate with clients based in Pakistan

- Answering customer/client’s requests or inquiries about concerning services, products, claims, complaints, product overview, and other problem areas.

- Complaint Launching

- Basic Support( Root Cause Analysis )

- Working closely with the Technical teams.

- Assigning job to Technician

- Follow up the complaints until they will be completed.

Company offers lucrative benefits along with Pick & Drop facility at designated stops.

Required Skills:

Job Specification

-Proficient in use of Microsoft Word and Excel.

-Strong communication & interpersonal skills (oral and written

-Confident, bold. Humble, empathy.

-Good listening skills.

-Good analytical skills

Electronics
Category:Customer Support
Total Position:1
Job Type:Permanent ( firstshift )
Job Location:Lahore
Gender:Doesn’t Matter
Age:21 – 32 Years
Minimum Education:Intermediate/A-Level
Degree Title: FA
BA
MA
O/A Level
MBA
Career Level: Entry Level
Minimum Experience: Not Required
Salary Range:PKR. 10
000 to 15
000/month
Require Travel:Not Required
Apply By:Aug 29
2009
Posted:Jul 28
2009

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